Thames Water plans record investment to turnaround performance

Thames Water has submitted its business plan for 2025-30 to Ofwat as part of Price Review 2024 (PR24) following consultations with nearly 20,000 customers, the communities in which it operates and its wider stakeholders.

Cathryn Ross and Alastair Cochran, Interim Co-CEOs of Thames Water said:

“Our ambitious plan delivers what our customers have told us are their top priorities. We plan £18.7 billion total expenditure – including a record £4.7bn investment in our network and other assets – to maintain safe high quality drinking water, to ensure security of water supplies across London and the Thames Valley now and in the future, and to deliver further environmental improvements.

“Our plan prioritises storm overflows, bathing water status and reducing leaks and pollutions. In parallel, we will do more than ever to support customers by introducing an improved social tariff for those who struggle to pay their bills.”



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