Thames Water will “take time to review” Ofwat’s final determination before making its response
Thames Water Utilities Limited has said that given its importance and complexity, the company "will take time to review the determination in detail before...
Anglian Water receives Final Determination from Ofwat on £11bn plan for the region
Anglian Water has received its Final Determination from the water industry regulator, Ofwat, in response to its £11 billion plan proposed for the region...
Scottish Water wants to embrace new approaches, as it publishes its interim annual report
Scotland’s publicly owned water and waste water provider has published its interim annual report, covering the first six months of the financial year, from...
Pennon confirms record £3.2bn investment for customers across the South West, Bristol, Bournemouth and Sutton and East Surrey
Pennon has confirmed plans to deliver a record £3.2bn investment across the South West, Bristol, Bournemouth and Sutton and East Surrey, for the period...
Severn Trent receives green light for its ‘outstanding’ £15bn investment programme
Severn Trent has received the green light for its transformational £15bn investment programme to improve service for customers, dramatically boosting river health and creating...
Ofwat approves £104bn upgrade for the water sector
Ofwat has approved a £104bn upgrade for the water sector as part of its final determinations in the PR24 process, which sets investment plans,...
Ofwat finds Thames Water has broken dividend payment rules and proposes £18m penalty
Ofwat has announced its proposed decision which finds Thames Water to be in breach of its obligations under Licence Condition P30.
In October 2023, Thames...
Water companies to be forced to double compensation for failures
The Government has confirmed that water customers around the country will benefit from significantly higher payments to compensate them for water company service failures.
Following public...
New report predicts surge in number of older people living in water poverty
Almost one million pensioner households in England and Wales could be living in water poverty by 2029/30 if the UK Government doesn’t introduce a...
Consistently high levels of water quality and customer service give solid year of operational performance, says Jersey Water in annual report
Jersey Water says that consistently high levels of water quality and customer service, combined with a drive to deliver operational efficiencies, have led to...
Thames Water publishes half year results
Thames Water Utilities Limited has published its half year results for the six months to 30 September 2024.
In it, the water company reported:
10%...
mua Group partners with South East Water to provide billing services
Independent multi-utility network operator mua Group has partnered with South East Water to provide billing services to support its regulated water business.
Newly licensed in...
GMB Union warns that Thames Water breakup would be disastrous for consumers and workers, following reports of multiple bids
The GMB Trade Union, which represents around 10,000 water industry workers in the UK, has said that the potential breakup of Thames Water would be...
Water Industry Commission for Scotland says Scottish Water has improved its performance but is not meeting some of its own targets
The Water Industry Commission for Scotland (WICS) has published its latest performance report on Scottish Water. In the report, the economic regulator of the...
NI Water faces first walk out in a decade if Finance Minister doesn’t sign off on lump sum payment, unions warn
Northern Ireland faces mass water disruption as hundreds of workers vote in a strike ballot.
GMB and Unite members working for Northern Ireland Water and...
Ofwat and CCW issue warning after customers whose homes were hit by sewer flooding feel let down and abandoned
New research by Ofwat and the Consumer Council for Water (CCW), that questioned customers whose homes were flooded with sewage, shows wastewater companies must...
Scottish Water launches new enterprise model delivering multi-billion pound transformation of water and waste water infrastructure and jobs
The largest procurement ever undertaken by Scottish Water has been launched to transform the country’s public assets to keep taps flowing and protect the...
73% of bonus payments will not be paid for by customers, says Ofwat
Ofwat has today announced that new rules on exec bonuses and on dividends are beginning to bite in their first full year of operation,...
Dynamic energy and water saving innovation from Everflow reduces business utilities costs by thousands of pounds
Everflow, the multi-utility provider for businesses, has revealed the pilot of its EcoMOTs service has saved a trial cohort of 24 SMEs a total...
Moody’s further downgrades UK water company debt ratings
The UK water industry has been hit with additional trouble this week as credit rating agency Moody's has further downgraded water company debt ratings,...
Smart meters help to drive a digital data success story
In this Water Vlog, Ruth Clarke, head of digital at Xylem UK & Ireland, discusses the many ways in which smart water meters and, in...
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