South West Water launches two new tariffs to trial fairer ways of charging customers
South West Water is set to launch two new innovative tariff trials as it looks to find fairer ways to charge customers, while protecting...
Complaints rise as water companies fail to address customers’ concerns on the environment and water meters
Water companies’ failure to deal with customers’ concerns over environmental performance and water meters has fuelled a steep rise in complaints to the consumer...
Tariff increases accelerate to record-breaking levels as utilities invest in resilience, according to newly released global water tariff survey report
Global Water Intelligence (GWI)’s recently released Global Water Tariff Survey 2024 report provides telling insight into the global landscape of water tariffs.
The average increase...
Coalition of nature groups say the 2% of water company budget to be spent on natural infrastructure isn’t enough
A coalition of nature groups (including Wildlife and Countryside Link, Rivers Trust, The Wildlife Trusts and Angling Trust) has released analysis of water company...
RSK completes preferred equity raise with total investment increasing to £520 million
RSK Group has completed its strategic investment agreement, securing a £520 million capital injection to support the significant growth aspirations of the group.
In June,...
Thames Water makes contingency plan to release cash reserves
Thames Water has entered into discussions with its financial stakeholders to release cash reserves, which would require majority creditor consent.
As at 31 August 2024,...
Regulators and industry drive plans to step up support for vulnerable consumers
Vulnerable customers will be able to access support services more quickly and easily, thanks to a project driving forward priority services register (PSR) data-sharing...
Naylor Industries plc reports continued progress in a “transformational year”
Naylor Industries plc, the construction materials manufacturer, has reported continued progress in a “transformational year” with a £10m investment programme and reshaping at the...
Ofwat launches consultation on change of ownership for Portsmouth Water Limited and Leep Networks (Water) Ltd
Ofwat has launched a consultation on the change of ownership affecting two regulated companies, Portsmouth Water Limited and Leep Networks (Water) Ltd.
The consultation assesses:
...
Water companies urge Ofwat to reconsider investment cut
Water companies have collectively warned Ofwat that its draft decision to cut proposed investment puts urgent improvements at risk.
In its submission to the...
GMB says water company claims that capping bills will create sewage risk is ‘absolute balderdash’
The GMB Trade Union, which represents over 10,000 workers in the water and wastewater industry, has said that water companies’ claims that plans to...
Ofwat confirms actions for Thames Water following investment credit rating downgrade
Ofwat has confirmed the implementation of commitments from Thames Water, effective immediately, to remedy its licence breach in losing its investment grade credit ratings....
Goldman Sachs Alternatives completes acquisition of majority stake in Adler & Allan
Adler & Allan, a leading provider of environmental risk reduction and advisory services, has announced that the Private Equity business within Goldman Sachs Alternatives...
Water bill compensation to double for poor customer service
The government has launched a consultation to double reimbursement for water company customers when their basic water services are hit.
Under new plans, households and...
Ofwat looks to appoint independent Monitor to Thames Water after credit rating downgrades caused licence breach
Ofwat has published a series of commitments that Thames Water will agree to comply with after it lost two investment grade credit ratings; something...
Secretary of State welcomes Ofwat’s actions following sewage investigation, but some raise concerns about effectiveness of fines
Secretary of State, Steve Reed, has welcomed Ofwat's proposal to fine Thames, Yorkshire and Northumbrian Water a total of £168m for failing to manage...
Thames Water says it regards all untreated sewage discharges as unacceptable, even when they are permitted
In response to Ofwat's proposal to fine three water companies as part of the first batch of outcomes from its biggest ever investigation, Thames...
More trouble for Thames Water as S&P downgrades their Class A and B debt
S&P (Standard & Poor's) has downgraded Thames Water's Class A debt rating to BB and its Class B debt rating to B. This follows...
Summit on support for struggling customers announced as reports highlight continued affordability challenge
Ofwat has announced a summit on the support offered to customer's struggling to pay their bills, following latest research published by the regulator.
The Vulnerability...
Thames Water responds to Moody’s Ratings downgrade, but Moody’s says the outlook ‘remains negative’
Thames Water Utilities Limited has responded to yesterday's downgrading by Moody's Ratings.
Moody's is a New York-based company which rates the creditworthiness of companies, governments,...
EU backed fund PureTerra Ventures invests in Sudoc
Sustainable chemical company Sudoc has received capital commitment worth $4 million from water tech fund PureTerra Ventures, and its backer European Investment Fund (EIF),...
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