Experts in resolving key problems that water and other utility companies need to address:
- Revenue Assurance
- Customer Service
- Market Settlement
- Compliance and League Tables
- Occupier Data
- Unaccounted-For Water
What can Occutrace do for YOU?
- We deliver a one stop shop service to resolve non-household outstanding water usage debt combining debt collection and temporary disconnections into Collect & Disconnect. As a WIRSAE and WIRS accredited entity, we ensure that this process runs smoothly taking away reputational risks for the water provider while reducing aged debt value and increasing cash flow.
- We will take care of your Specialist Meter Reads and find your Long Unread Meters when no-one else can. Additionally, we will provide the current status of Long Unread Meters, VIP & Cyclic Meters and Trade Effluent our field investigators have visited. This information puts you in control, allowing you to take corrective action with the wholesaler to resolve issues.
- We help water wholesalers in tackling the challenges of DMA management and unaccounted-for water whilst meeting their leakage targets. We can trace non-consuming meters, illegal connections, water consumption and identify gap sites or voids. Our specialists prevent illegal connections by guiding customers in New Connection Referrals a hassle-free process through the correct channels and applications.
- We will solve your vacants problem by identifying or validating current business property occupier. You will receive definitive answers as to where properties were occupied, vacant or demolished, supported by irrefutable proof. Providing highly accurate insights into Vacants with Consumption and Verifications, our team utilise desktop and phone tracing mixed with our own proprietary AI software.
100 Brand Street, Glasgow, Scotland, United Kingdom G51 1DG