Jersey Water has announced average households will pay an extra 7p per day on their water bills next year.
From 1 January, the utility’s tariff will go up by 5.7%, matching the retail price index (RPI) for March 2024.
The company pointed out that for all but three of the past 20 years, it has maintained its price increases at or below RPI.
Next year’s charges reflect the ongoing challenges of the economic climate on Jersey Water’s operating costs and the investment the company is making in its infrastructure to create greater resilience and security for the Island’s future water supply needs.
Commenting on the 2025 tariff, Helier Smith, Chief Executive of Jersey Water, said the utility remains committed to keeping increases to a minimum and minimising the impact on customers:
“Acting in the best interests of our customers is our number one priority. We do this by balancing the need to keep bills fair and affordable with investing in critical upgrades to our infrastructure, so that we can continue to provide a high quality, sustainable water supply for customers today and in the future. Next year, we are still anticipating a 3. 9% increase in our operating costs, on top of rises in contractor costs for our capital investment programme and an overall decrease in customer demand for water. While proportionate, 2025’s tariff will also help alleviate these costs pressures and support our capital investment programme, so we continue to maintain the highest levels of service.”
The utility has promised customers it will make no further price changes before 1 January 2026, and has said it remains committed to supporting customers who may be facing financial difficulties and offers a range of assistance and flexible payment options to help people manage their water bills.
