Fleet services company to pay £52,000 of fines and costs for repeatedly connecting to Thames Water’s network illegally

Thames Water is clamping down on illegal water connections, with fleet services company, Go Plant Ltd, enforced to pay £52,000 in fines and costs for repeatedly connecting unauthorised and unlicenced standpipes over the past five years.  

Thames Water met with the company twice, in 2022 and 2023, to encourage them to comply with the rules, but they continued to connect to the water supply network illegally. Go Plant have recently been prosecuted at Swindon Magistrates court in April, and Reading Magistrates court in May, and have now accumulated fines and costs of £52,000. This comes five years after their first prosecution at Reading Magistrates Court in February 2019.

Unauthorised connections can compromise the integrity of the clean water network when offenders do not pay for their connections, or the water consumed. With climate change and population growth putting a strain on water resources, Thames Water is taking action against those who illegally connect to clean water mains.

Since 2017 more than 400 separate offences were uncovered and prosecuted and over 550 retrospective charges have been issued for first offences. In total the business has recouped £470,000 in the last seven years which is then reinvested back into crucial work to provide clean and wastewater services to around 16 million customers across London and the Thames Valley.

Claire Rumens, Thames Water’s illegal connections manager, said:

“Our work to find and stop illegal connections helps us to uncover hundreds of offences and save millions of litres in water and uphold our statutory obligation to protect, control and maintain our clean water network.  

“As we ask our customers to use water wisely and have engineers working around the clock to find and fix leaks, we are also doing our part to stop illegal connections to our water supply. We will always look to work with individuals and companies to educate and reduce the risk of re-offending.”  

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