Portsmouth Water publishes Contract Notice for £40 million contract to provide smart water meters for all customers

Portsmouth Water has announced the launch of a major procurement process, seeking a supplier to upgrade water meters for all its customers across its supply area. 

The project, valued at approximately £40 million over 20 years, represents a significant
investment in cutting-edge smart meter technology aimed at enhancing operational
efficiency, improving customer service, and promoting water conservation for the
Portsmouth Water area of supply which was classified by government as ‘severely water
stressed’ in 2021.

Jim Barker, Head of Water Resources at Portsmouth Water, said:

“Our universal metering programme represents Portsmouth Water’s unwavering commitment to innovation and sustainability in water. By embracing smart metering technology, we aim to empower our customers with greater control over their water usage, while simultaneously fostering operational efficiency and environmental stewardship.”

Prospective suppliers are invited to apply through a Selection Questionnaire (SQ) to prequalify for the tender. The chosen partner will be responsible for supplying and installing
the latest smart water meter technology for both domestic and non-household customers.

This procurement seeks to deliver two key components:

  • Meter Asset Supply: Providing and managing smart water meters for both domestic and
    non-household connections, ensuring adherence to strict water quality, flow, and
    measurement standards, and integrating with the current network seamlessly.
  • Smart Data Network Provision: Establishing a robust network for secure and consistent
    data transmission, enabling over-the-air meter reading collection. This will help provide customers with valuable insights into their water use, fostering more informed and
    sustainable water saving practices.

The contract is anticipated to commence in December 2024; with the initial eight years
focusing on smart meter installation, followed by ongoing meter maintenance and data
services requirement to support water efficiency targets.

Interested suppliers are encouraged to visit Portsmouth Water’s procurement portal for
further information, or the Government’s Find A Tender service here.

Suppliers who are looking to bid for the contract will need to do so via the Delta platform by 8 February 2024, at 5pm.

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