Ofwat confirms majority of companies will return money to customers

Ofwat has confirmed the financial penalties and payments for all water companies for the 2022-23 year, with the majority of companies having to return money to customers.

The determinations also include funding for the green recovery programme.

Thames Water will return the most to customers, with a final determination of £73.8m.

The final determination follows on from the announcement of draft decisions in September, the consultation for which closed on 18 October 2023.

SourceOfwat

NEWS CATEGORIES

LATEST NEWS

Water industry launches world-first interactive storm overflows map

In a world first Water UK has launched an interactive map showing the operation of every single storm overflow in England. From today anglers, kayakers...

Ofwat to appear before MPs for questioning on water companies’ finances, customer bills and regulation of the industry

The Environment, Food and Rural Affairs Committee (EFRA) is due to hold an evidence session to scrutinise the work of Ofwat, questioning its Chief...

CIWEM urges action on PFAS ‘forever chemicals’ in UK’s water systems

Following the launch of a Policy Position Statement (PPS), CIWEM, the Chartered Institution of Water and Environmental Management, has issued an urgent call...

WSP appointed by Environment Agency to enhance groundwater modelling in Lincolnshire and East Anglia

Professional services consultancy WSP has been appointed by the Environment Agency to update and maintain existing groundwater models in Lincolnshire and East Anglia. This project...