Thames Water appoints new Operations Director for London executive 

Thames Water has appointed Esther Sharples, as its new Operations Director for London. Esther has 20 years of experience managing infrastructure across a number of sectors including 16 years at Transport for London (TFL) and prior to that at Land Securities Trillium and the BBC.  

 

During her time at TFL, Esther held positions as Director of Asset Operations and most recently Director of Asset Performance Delivery, where she was responsible for the maintenance and renewals of assets across the London Underground. 

 

Nevil Muncaster, who previously held the role, will continue as Strategic Partnerships Director, where he will now focus on the delivery of complex major projects, including long-term water resources, commissioning of the Thames Tideway Tunnel and delivering the Future London Strategy.

Al Cochran, Interim Co-CEO and CFO of Thames Water said:

“It is vital that we continue to have a tailored regional strategy that meets our customers’ and communities’ specific needs and improves performance. I am therefore delighted to welcome Esther to lead our London operational team. She brings with her a wealth of experience in managing vast and complex infrastructure, which has been demonstrated during her time at TFL.

“Her expertise in this area of business will help transform services for our customers and protect the natural environment. I also want to extend my thanks to Nevil and his collaborative approach to create a stronger functioning operational region in London and for the improvements in service he’s driven.”

Esther Sharples, Operations Director for London said:

“I’m really excited to be joining Thames Water and have a strong passion for making things better for customers and the people who deliver them. I look forward to harnessing the knowledge and expertise of front-line colleagues and working with our stakeholders to drive the right outcomes for our customers.”

NEWS CATEGORIES

LATEST NEWS

Overall trust in water companies falls again as customers question fairness of bills

Fewer households believe the amount water companies charge is fair, with customers’ overall trust in the sector also hitting a new low. That’s according to...

Pipelines approved for new Havant Thicket Reservoir

Proposals for a set of pipelines to serve the new Havant Thicket Reservoir in Hampshire have been approved by Havant Borough Council’s Planning Committee. The...

Water industry skills crisis intensifies as ‘perfect storm’ looms for AMP8

The water industry is facing a perfect storm of intensifying talent shortages, engineer departures, and a looming retirement cliff as AMP8 commences. That’s according...

Over half of septic tanks in Ireland failed inspection, putting householders’ health and the environment at risk, says EPA

Ireland's Environmental Protection Agency (EPA) released its report on Domestic Waste Water Treatment System Inspections 2024 on 13 May 2025, which details the findings...