Mott MacDonald to digitise Thames Water stakeholder consultation

Mott MacDonald has been appointed by Thames Water to manage stakeholder consultation responses to its new long-term Water Resources Management Plan (WRMP).

The WRMP, launched on 13 December 2022, will introduce over £4bn of major water infrastructure strategic resource options (SROs) from Thames Water, alongside a range of engineering, environmental and social measures.

All water companies in England and Wales must prepare and maintain a WRMP, that sets out how they will ensure a secure supply of water for customers whilst protecting and enhancing the environment.

Mott MacDonald is using its powerful digital solution, Moata Land Management, to support Thames Water’s engagement activities surrounding the draft WRMP consultation and the development of the SROs. The solution enables businesses, stakeholders and customers to engage using one system.

By using Moata Land Management, Thames Water can gather valuable feedback and track information in one place, enhancing project outcomes in the process. Having a robust audit trail recording all stakeholder interactions throughout the consultation will be beneficial when going through planning.

The digital solution will also prove useful when responding to questions, analysing data and reporting results from the consultations.

James Knightbridge, Mott MacDonald environmental and social account lead for the water sector said:

“We’re delighted that our technical expertise and digital solution can support Thames Water in this vital consultation. Our resources, skills and experience mean we can deliver great outcomes for Thames Water and other industry leaders.”

Leonie Dubois head of engagement, land and consents at Thames Water, added:

“Digitising the consultation process will help us to better engage and listen to our customers, which is paramount for Thames Water. We hope that by taking this approach we will be leading the way in high quality stakeholder management, improving social outcomes for all who will benefit from the WRMP process.”

Mott MacDonald’s appointment by Thames Water demonstrates the strength of its digital expertise in this space.

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