Consumer experts to give evidence to Lords Ofwat inquiry

Launched in May 2022, the Committee’s Ofwat inquiry considers Ofwat’s performance against its statutory objectives and whether it has the powers and resources to needed to meet those objectives

The House of Lords Industry and Regulators Committee will continue its evidence sessions on the work of Ofwat, the UK’s water regulator, by discussing consumer issues in the water sector with the sector’s consumer body and an academic.

The session will take place on Tuesday 5 July and can be followed live on Parliament TV or in person in Committee Room 4, Palace of Westminster.

Giving evidence from 10:30am – 12:30 pm will be:

  • Emma Clancy,
    Chief Executive, Consumer Council for Water
  • Prof. Catherine Waddams,
    Centre for Competition Policy, University of East Anglia.

Questions the Committee is likely to ask include:

  • Do customers support increases in bills to pay for environmental investment, especially when facing cost of living pressures? What are consumers’ priorities in relation to the water sector?
  • Does Ofwat receive sufficient strategic guidance from the Government on how to balance its objectives, particularly in relation to the tension between long-term investment and customer bills?
  • Should a single social tariff be introduced covering all water companies in England and Wales?
  • What is the customer experience of the water sector? How well do water companies perform in relation to their obligations to customers?

NEWS CATEGORIES

LATEST NEWS

Steps to unlocking water data capability

The water sector has made good progress with digitisation – the capturing of data for storage and processing - writes Ruth Clarke, head of...

Steve Vick International’s innovative grout filling project for Wales & West Utilities in Aberdare

Steve Vick International's Contract Services team recently completed a challenging project in Aberdare, Wales, commissioned by Wales & West Utilities and Transport for Wales. ...

New AUMA actuators keep water in Welsh town’s taps flowing 

Water supplies to over 3,000 residents in the Welsh seaside town of Tywyn will continue to flow uninterrupted thanks to new state-of-the-art, remotely controlled...

New entry-level machine now available from Bucher Municipal

Bucher Municipal has announced a new addition to its sewer cleaner range. The new CityFlex C40 Viking unit provides an entry level product to...